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Data Springs Modules Community Questions & Answers

Authorize.net Payment is currently unavailable error -- stack trace

The form was working as expected the day before yesterday and suddenly I'm getting this error. Wondering if it has to do with Authorize.net implementing new fraud filters...This is the email we received.

The Advanced Fraud Detection Suite™ (AFDS) is now included with all Authorize.Net Payment Gateway accounts. AFDS includes several filters and tools that work together to evaluate transactions for fraud. 

Authorize.Net has scheduled your account to be automatically updated over the next 4 weeks. We will automatically update the following four fraud filters for your Gateway account in order to help protect your business from fraud


The error:

Error: Payment is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.Modules.DynamicForms.DynamicForms.ProcessAuthorizenet(String url, String strPost) at DataSprings.Modules.DynamicForms.DynamicForms.DynamicPaymentGateway() at DataSprings.Modules.DynamicForms.DynamicForms.SubmitForm(Boolean ProcessPaymentNotification, String strResponseID, Boolean blnByPassValidation, Boolean blnSaveForLater) --- End of inner exception stack trace ---

Any thoughts would be appreciated.

Regards,

Kyle



asked 3/1/2018
Kyle51
Kyle
  • Forgot to indicate DF is installed on DNN Community 07.04.02 (216) using DF Ver:6.0.0.0 / 7.4.2 Mid:1918 / Tab:371 - Kyle 3/1/2018

  • Helpful one, thanks a lot for sharing this info.
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    - williams 2 hours ago

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There's an alert on Authorize.Net's website:

Authorize.Net has disabled TLS 1.0/1.1 in production as of 02/28/18 @12:01am PT.

https://support.authorize.net/authkb/index?page=content&id=A1623

I have the same issue with version 5 of DynamicForms.  Does Data Springs have a fix that uses TLS 1.2?

answered 3/2/2018 2
  • Yes the do, but for version 5 I'm not sure. Contact them with your Order ID and they'll sort you out but you'll need to purchase an upgrade regardless. Watch your upgrade too, I was using a Date question type for the CC expiration date and the upgrade wiped it (weird) out so I ended up changing the Date question type to TextBox type and masked it with 99/99.

    Regards,

    Kyle - Kyle 3/2/2018

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