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Error with registration
Last Post 05-23-2008 12:39 PM by Chad Nash. 6 Replies.
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jeropsUser is Offline
river guide
river guide
Posts:99
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--
05-21-2008 09:05 AM

    Hi,

    I'm using DR 03.10.10 on a 470 install and when I try to create a new user, the site just refreshes the page but doesn't add the user.  In the Event log I see the following.  Do you have any tips on how I can fix this?

    Thanks

    Jerry

    InnerException: Failed to load viewstate. The control tree into which viewstate is being loaded must match the control tree that was used to save viewstate during the previous request. For example, when adding controls dynamically, the controls added during a post-back must match the type and position of the controls added during the initial request.
    FileName:
    FileLineNumber: 0
    FileColumnNumber: 0
    Method: System.Web.UI.Control.LoadViewStateRecursive
    StackTrace:
    Message: DotNetNuke.Services.Exceptions.PageLoadException: Failed to load viewstate. The control tree into which viewstate is being loaded must match the control tree that was used to save viewstate during the previous request. For example, when adding controls dynamically, the controls added during a post-back must match the type and position of the controls added during the initial request. ---> System.Web.HttpException: Failed to load viewstate. The control tree into which viewstate is being loaded must match the control tree that was used to save viewstate during the previous request. For example, when adding controls dynamically, the controls added during a post-back must match the type and position of the controls added during the initial request. at System.Web.UI.Control.LoadViewStateRecursive(Object savedState) at System.Web.UI.Control.LoadChildViewStateByIndex(ArrayList childState) at System.Web.UI.Control.LoadViewStateRecursive(Object savedState) at System.Web.UI.Control.LoadChildViewStateByIndex(ArrayList childState) at System.Web.UI.Control.LoadViewStateRecursive(Object savedState) at System.Web.UI.Control.LoadChildViewStateByIndex(ArrayList childState) at System.Web.UI.Control.LoadViewStateRecursive(Object savedState) at System.Web.UI.Control.LoadChildViewStateByIndex(ArrayList childState) at System.Web.UI.Control.LoadViewStateRecursive(Object savedState) at System.Web.UI.Control.LoadChildViewStateByIndex(ArrayList childState) at System.Web.UI.Control.LoadViewStateRecursive(Object savedState) at System.Web.UI.Control.AddedControl(Control control, Int32 index) at System.Web.UI.ControlCollection.Add(Control child) at System.Web.UI.HtmlControls.HtmlTable.HtmlTableRowControlCollection.Add(Control child) at System.Web.UI.ControlCollection.AddAt(Int32 index, Control child) at System.Web.UI.HtmlControls.HtmlTable.HtmlTableRowControlCollection.AddAt(Int32 index, Control child) at System.Web.UI.HtmlControls.HtmlTableRowCollection.Add(HtmlTableRow row) at DataSprings.Modules.DynamicRegistration.DynamicRegistration.PaintTheQuestions(Boolean blnReadOnly, Int32 MyUserID, Boolean blnGetData) --- End of inner exception stack trace ---

    Chad NashUser is Offline
    river guide
    river guide
    Posts:4688
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    05-21-2008 11:55 AM
    Hi. Well tell us a little about your implementation... Basically you might want to setup a test page with just the core questions and let us know which specific feature (or combination of features) is causing this... So...

    1. Are there any question events / completion events on this form? If so what do they do?
    2. Does the user actually ever get registered?
    3. Do you have the required fields for registration such as username, password, confirm password? (even if auto create UserID is turned on)
    4. Are you running any specific fields such as Captcha or Rich Text Editors (we have identified an issue with Captcha fields causing issues when question events are being used)

    Ummm.... Something on the page is causing a postback that is causing the issue... IF you can help us identify it we can research it and get a fix out.

    -Chad
    jeropsUser is Offline
    river guide
    river guide
    Posts:99
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    05-21-2008 12:34 PM

    Hi,

    1. Actually this was working until I added a completion event.  I selected any field and I have it forwarding to a page on my site.

    2.  The user never does get registered nor does the page gets redirected.  The screen just flashes and clears all the fields on the module.

    3.  I do have required fields for username, password, confirm password, but I do not have auto create userid turned on.

    4.  I have captcha turned off and I'm using the FCK editor that came with the DNN 470 install..

    Hope this helps..

    Jerry

    jeropsUser is Offline
    river guide
    river guide
    Posts:99
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    05-21-2008 01:04 PM
    I did forget to mention that I do have the opt-in email/Newsletter installed on here as well....and the other weird thing is when I'm on this page I can neither login/logout. I have to goto a different page to do that...

    Thanks for your help.
    Jerry
    jeropsUser is Offline
    river guide
    river guide
    Posts:99
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    05-21-2008 07:40 PM

    okay...i've updated my portal 482 and that didn't do it, so I uninstalled and reinstalled both modules and now it's working, however, it won't automatically authorize the user and login them on. I'm also doing a completion event to redirect them to a specific URL. It is capturing their profile info, but it's not logging them into the site...is there something I'm missing?

    jeropsUser is Offline
    river guide
    river guide
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    05-21-2008 08:13 PM
    Okay...I've found the solution to my issue...it was because I had set to private registration in the host settings rather than public...I found the answer in this thread.

    http://www.datasprings.com/Products....aspx#2188
    Chad NashUser is Offline
    river guide
    river guide
    Posts:4688
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    --
    05-23-2008 12:39 PM
    Thanks for the follow up Jerry, glad you got it up and running.

    -Chad
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