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Subject: User info not added - error message
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Pontus
Posts:9


12/11/2008 6:49 AM  

Everything works fine during import. Users are added with username and password and emails are sent out. But the the user info (address, telephone, etc) is not added. What am I missing? See errors in log below.

I am running this on DNN 4.9 - it worked fine on 4.8.2 (is that it?)

 

 

 

DataSprings.DNN.Modules.UserImport.UserImportProcess, DataSprings.DNN.Modules.UserImport Interactive User Import Log: importing:'Styrelsen mail till name@bevisible.se';
logging enabled';
limited records per instance feature is turned off;
CSV File:'C:\websites\sacd.nu\httpdocs\Portals\2\84b52f3300b24ae6abcc73febf64df89.csv';
Static File:'';
CSV Delimiter:';';
Sucessfully Loaded File w/ Row Count:'8';

---------------New Imported User---------------

Records:1 Error could not set extended property value:63 Error could not set extended property value:58 Error could not set extended property value:64 Error could not set extended property value:165 Error could not set extended property value:68 Error could not set extended property value:65 Error could not set extended property value:72 Error could not set extended property value:69 Error could not set extended property value:70
Display Name:Heléne Fägerblad
Auto Create Type:0
Automatically Settings Password for user: HFägerblad
Prefix: sacd
Suffix: 6
Password: sacd449391
PortalID:2
Created User: HFägerblad - TANDLÄKARE
User Status(success):HFägerblad: Success
Preparing to process Role Events for UserID:55
Role: 21
Process When: 2
Expire Date: 1753-01-01
Adding User To Role: Importerad & -Expire Date:12:00:00 AM
User added to role sucessfully
Preparing to Process Email Events
Process When: 2
Sending message to user: helene@bevisible.se
Message sent sucessfully!

Chad
Posts:2385
river guide
river guide

12/11/2008 12:59 PM  
Hi. Well I have seen this situation before if you are trying to import the same import definition between multiple portals. For example when you setup this definition was it on maybe portal 0 and now you are attempting the import on portal 2? If so the problem here is that whenever you create profile property fields they are actually created for each portal. So you might be trying to update 'Telephone' with a property ID of 50 onto Portal 2 whenever property definitionID is actually 100 etc... Could this be the cause of your problems? User credentials are always the same, but profile properties are unique per portal.

-Chad
Pontus
Posts:9


12/14/2008 4:56 AM  

The problem seems to be DNN version 4.9 in connection with child portals. We did a new clean installation (4.9) with 3 child portals and got the same errors

Any ideas on a workaround?

Pontus

Chad
Posts:2385
river guide
river guide

12/16/2008 1:17 PM  
Hi. Well are you creating a new import definition per child portal? As I mentioned in my last thread, the profile property ID's are unique per child portal. So you will have to have unique import definitions for each child portal as well.

-Chad
Pontus
Posts:9


12/18/2008 4:02 AM  

Yes it's a new definition and actually users will only be added to portal 2.

Again it works perfectly on 4.8. Were you able to reproduce the error on 4.9 with child portals as mentioned above?

A workaraound or fix would be extremely appreciated. I will have to import in a few days and I'm not looking forward to do it by hand...

Pontus

Pontus
Posts:9


12/29/2008 1:40 AM  

I see that there's a new release of DNN, version 5.0 out now. Might this solve my problem? Have you tested it?

Pontus

Chad
Posts:2385
river guide
river guide

01/05/2009 5:18 PM  
Pontus, sorry for the late response we were reviewing this right before the holiday and just now jumping back into it.

I am able to duplicate this issue on a child portal of DNN 4.9.1 (probably happening as well in DNN 4.9). We are debugging this right now and will let you know what we find. Very weird actually...

-Chad
Chad
Posts:2385
river guide
river guide

01/06/2009 5:59 PM  
Hi. I wanted to follow up on this. There were a few lines of code and I have narrowed it down to a single line of code and will research what might have changed in this function call within the latest 4.9 DNN code (weird since it was just happening on child though?). The main problem I am concerned with at this point is that IUI is written in VS2003 to support both DNN 3.3.x and 4.3.x and higher. We might have to move it to be VS2005 so that it can support the latest 4.9 DLL. Anyway, we are working to resolve this!



-Chad
Pontus
Posts:9


01/07/2009 7:22 AM  

Great news! I haven't begun with the main import yet. Any ideas of when I can expect a solution? A workaround would be great.

Pontus

Chad
Posts:2385
river guide
river guide

01/07/2009 6:38 PM  
Hi. Well we have made some progress, as it turns out there is an updated function in DNN 4.9 (at least I think its that release). Anyway, in this updated function it passes both the DNN FieldID and the PortalID. The previous function should still technically work but from our testing its not. The actual line of coding that is return the error is this line:

objI = objC.GetPropertyDefinition(dnnfieldID)

It needs to be:
objI = objC.GetPropertyDefinition(dnnfieldID, PortalID)

Anyway... We are moving the solution to VS2005 as VS2003 cannot build against the 2.0 Framework (DNN 4.x) so... We are about 1/2 way done with this and hope to have a patch out by the end of the week if not early next week.

-Chad


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