DotNetNuke 4.4.1

Dynamic User Directory 2.0.0

Logged in as Admin or Host

I place a new Dynamic User Directory (DUD) module on a page. From the Module Action Menu I chose Edit Template or Manage Search and the screen blinks but nothing else happens. When I select Settings, I get the following error:

Error: Module is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(PortalModuleBase ctrlModule, Exception exc) at DataSprings.DNN.Modules.DynamicUserDirectory.Settings.LoadSettings() at DotNetNuke.Modules.Admin.Modules.ModuleSettingsPage.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---

Settings works well for all other modules, modules such as Dynamic Registration, etc. - and all other core modules. It's only DUD that crashes like this when attempting to select Settings, or does nothing when trying to access Edit Template or Manage Search.

I uninstalled DUD, restarted the application, then reinstalled DUD - but still the same error.

Hi Chad.

Thank you for the details. I understand the likely problem much better now. After review of the questions, the only unusual character we can find on one question is a parenthesis. Otherwise, I don't see anything strange in the questions.

One clarification: it's questions only we need to review, correct? I mean, we don't need to look at all the answers, too?

What's so strange is that, if I remember correctly (I can't configure a Dynamic User Directory instance now to check this without getting the above error), but is it not possible to hook the DUD into the core registration tables/columns, rather than the Dynamic Registration tables? I would think when I uninstalled then reinstalled DUD and placed a new DUD instance on a new page, I should be able to configure DUD to the point that I hook it into Dynamic Registration or core registration, no? Why does it error-out even when it's a totally clean DUD instance?

Chad, Since you thought that the problem we are having with Dynamic User Directory was actually an issue with Dynamic Registration, from Dynamic Registration's Action Menu, I chose to > Export Content. I then deleted the one Dynamic Registration Module we have in this portal. Then, after a Host > Restart Application for the heck of it, I placed the Dynamic Registration Module back on the page, followed by bringing our configuration back with Action Menu > Import Content.

With this, the Dynamic User Directory Module worked again without error. This was a workaround for a problem we never absolutely identified, but we'll keep on the lookout for - and what might have caused it. Maybe it's gone for good - let's hope. If you identify anything else that might have led to this trouble, and if a fix is made - please let us know. Thanks, Chad.

Note: I would NOT recommend deleting the Dynamic Registration module as I did here, unless you have FEW or NO Dynamic Registration records with data. When I deleted my only Dynamic Registration module to workaround the problem, I only had 5 test records in my Dyn. Reg. database.

When I did an Dynamic Registration Export Content, I sort-of thought I might be exporting the Dyn. Reg. questions AND answers. Turns out the questions got exported, but I lost all the data - the 'content' of all my Dyn. Reg questions - the data is gone.