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View Active Social Suite for DNN
Active Social Suite for DNN
 by Active Modules, Inc.
Active Social is customizable social networking solution that fits the needs of a large company, small group, start-up business, or any size interest group. Connect with co-workers, people with similar interests, family, old friends, or meet new ones. Active Social provides a complete communication ...read more
Posted: Thursday, October 29, 2009

View Ultra Video Gallery 3
Ultra Video Gallery 3
 by BizModules.net Solutions
Ultra Video Gallery is a brother product of Ultra Media Gallery, UVG allows you to upload videos in various format and automatically encode them to flv or H264 format, you also can add videos from internet and play them in our integrated flash video player....read more
Posted: Friday, February 13, 2009

View Event Calendar and Registration 3.0
Event Calendar and Registration 3.0
 by Invenmanager.com
One stop solution for events calendar and events registration! FREE DOWNLOAD is available now!...read more
Posted: Sunday, July 12, 2009

View Ultra Media Gallery 5.5
Ultra Media Gallery 5.5
 by BizModules.net Solutions
Ultra Media Gallery is the most popular photo gallery and media gallery solution for DotNetNuke, UMG offers 10 different flash player to browse your gallery with completely different user interface experience....read more
Posted: Wednesday, May 13, 2009

View Dynamic Forms 3.1
Dynamic Forms 3.1
 by Data Springs, Inc.
In this day and age, knowing as much detailed information as possible about your customer, prospect or web site user is essential. Thankfully, the new 'Dynamics Forms' module from Data Springs, makes it easier than ever to segment your data collection efforts. ...read more
Posted: Tuesday, September 29, 2009

View Puure // Skin Tuning // DNN + Sharepoint // W3C v1.1
Puure // Skin Tuning // DNN + Sharepoint // W3C v1.1
 by BIND (www.bind.pt)
Puure is the first cross-platform skin pack, with DNN or Sharepoint versions. With Skin Tuning available, it includes Ultimate JQuery Header module free! Discover our DNN Modules Skin Add-On, one you can't miss. 100% W3C CSS/XHMTL1.0 compliant, for DNN4 and 5. NEW! Add-On for Open-Document Library...read more
Posted: Tuesday, November 03, 2009

View Open-DocumentLibrary 4.1
Open-DocumentLibrary 4.1
 by Xepient Solutions
Powerful, Ajax Enabled, Easy to Use. Document Management and Multimedia gallery functionality in one.Open-DocumentLibrary allows DotNetNuke users to organize share and manage documents, offering granular control over Folder and Document access....read more
Posted: Wednesday, April 01, 2009

View Flex2 By DrNuke + EasyMod Module
Flex2 By DrNuke + EasyMod Module
 by DrNuke
The amazing ANY COLOUR Flex2 skin + our unique EasyMod module allowing you to customise just about everything in this skin. DrNuke just re-wrote the rule book again....read more
Posted: Wednesday, May 13, 2009

View Dynamic Registration 3.2
Dynamic Registration 3.2
 by Data Springs, Inc.
Frustrated over the lack of customization for your user's registration fields? Dynamically setup your DNN Portal with custom registration fields, layout, questions, and other core integration options.........read more
Posted: Tuesday, June 17, 2008

View Data Springs Collection  3.0 (23 Modules)
Data Springs Collection 3.0 (23 Modules)
 by Data Springs, Inc.
Capture your users attention, enrich your site with multimedia flash, and create and opt in distribution list for your DNN site. These are just a few of the many features the Data Springs Module Collection can provide you....read more
Posted: Sunday, September 27, 2009

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    |   Register   |   Thursday, September 02, 2010   
Hi Everyone!

You'll notice that we implemented a small change where your first and last name are now displaying in the forums.  If you do not wish to display your last name, please update your user profile and add a display name.  You'll find this by clicking on your name at the top of the page (right next to the Logout link).  Thanks!

Data Springs Product Forums...
Subject: Message Failed! Please contact support.
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Author Messages
Scott MacDonald
Posts:10
wading in the water
wading in the water

08/24/2007 4:25 AM  

I am going to report this to support and will post any response from them here (I have always had good luck with Chad's support responses).

Version: OptIn 02.06.00 (Opt In - Opt In Email is actually 02.06.10 but the others are .00)

The problem occurs when someone tries to subscribe. Everything appeared to be working fine when the site was set up and tested recently. No changes (AFAIK) were made to the SMTP server configuration and using the Configuration Test Opt In provides sends a correct test email.

When a user subscribes they see the following:

 

"Message Failed! Please contact support."

If I check the DNN Log Viewer I see the following error (InnerException):

The server rejected one or more recipient addresses. The server response was: 550 5.7.1 ... Relaying denied: You must check for new mail before sending mail.

I have logged into the mail server and ensured that the mailbox the SMTP is used as login to the SMTP server is cleared out (so new mail has been checked), etc.

It is one of my email accounts so I have verified I can send from Thunderbird using the same SMTP configuration and as I said above the SMTP Configuration Test from Optin works. DNN is using the same SMTP configuration to send out site emails (like new user sign ups) and it is working fine.

Any ideas where to start looking for a fix?

Thanks,

Scott

 

Scott MacDonald
Posts:10
wading in the water
wading in the water

08/27/2007 4:37 AM  
It turns out the configuration was changed and it was related to that... My bad.
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Forums > Product Discussion - DotNetNuke Modules > Opt In Email > Message Failed! Please contact support.



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