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Data Springs Product Forums...
Forums > Product Discussion - DotNetNuke Modules > Dynamic Forms
Subject: PayPal completion event not working
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Author Messages
Troy
Posts:56
river guide
river guide
08/04/2008 7:08 AM  

When PayPal is enabled (under payment gateway) my form completion event is not working.  The event is not complicated...it is just inserting the form data into a table.  Anyway, when I enable PayPal and submit the form I can make the purchase sucessfully but the event does not get executed.  I have read almost every post in the forums and I keep thinking that I have things set correctly but still no luck.  Is there anything special I need to do on the PayPal side other than have my account enabled?  Any help would be appreciated!

Here are my settings:

ALL USERS can view the form....

Enable Payement Gateway = Yes
Payment Gateway = PayPal
Test Mode = Not checked
PayPal Login = my test account email
PayPal Purchase Type = Purchase
PayPal URL = sandbox.PayPal.com(test)
Additional Parameters =
&item_name=$(TesttId)&amount=$(TestFee)&currency_code=USD&quantity=1&no_shipping=1
Form Completion Events = EvtInsertFormTestData
PayPal Payment Status = Pending

 

 

 
Candace
Posts:94
river guide
river guide
08/04/2008 9:42 AM  

Hi Troy,

Thanks for providing details here.  The main thing that caught my eye was the PayPal Payment Status being Pending.  Did you intentionally tie your completion event to occur when the status is pending?  If not, and you want this completion event to fire when payment is completed, then I suggest you link the event to 'Completed (Standard). 

A couple more things to check.  Please make sure that you are logged into your Paypal Developer Acct and make sure your form is visible to all users so PayPal can 'talk' to it.

Try these and see if they fix it for you.  Let us know if you have additional questions, ok?

Thanks,

Candace
Troy
Posts:56
river guide
river guide
08/04/2008 11:48 AM  

Candace,

Thank you for your quick response!

I have actually set each event one by one and tried to submit the form and I still do not get my completion event to fire. 

I have verified that I am logged into the PayPal Developer account as well.

 

Still no luck!

 

Troy
Candace
Posts:94
river guide
river guide
08/04/2008 1:14 PM  

Troy,

I'd like to review this further.  Can you open up a support ticket on snowcovered.com and give us temporary edit rights to your site?  Please provide username/password (preferably as host).

Thanks,

Candace

 
Chad
Posts:2271
river guide
river guide
08/04/2008 1:46 PM  
Troy,

Hi. A few things to go along with this....

1. Please go to Page Settings and double check that the page (and then the module) on the page is set to be viewable to 'All Users'. If you send everything to PayPal and the page that the user is supposed to go back to is not viewable to all users, then PayPal cannot talk to your form to process PayPal IPN codes.

2. Is 'EvtInsertFormTestData' a SQL statement/event? If so temporarily change it to be an email event, this way you will be notified when the IPN event fires and you don't have to wonder if the SQL is executing. Once you can verify its linked up to the PayPal IPN properly, you can change it back to the the SQL statement you are wanting to use.

3. If you turn off PayPal does that SQL event fire properly?

4. Ummm... If you add &Debug=True to the querystring (when signed in as admin) it should spit out the specific information that is sent to PayPAl. So if your form is on the page as www.yoursite.com/TabID/54/default.aspx, you should load the page as www.yoursite.com/tabID/54/default.aspx?Debug=True This will spit out the exact information send to paypal. Specifically check the URL to the &NotifyURL= is set to

5. Each IPN notification is processed as a 'DEBUG' info, if you go to Admin, Event Viewer, then within the menu add the option to enable 'ALL' for the 'DEBUG INFO' type you should see each IPN notification that comes back from PayPal.

-Chad
Troy
Posts:56
river guide
river guide
08/04/2008 8:00 PM  

Chad,

Here are my responses in the order above:

1. I verified that the page is viewable to all users (the module is set to inherit permissions from the page).

2. I changed EvtInsertFormTestData to a email event and I guess the IPN event did not fire because I did not receive the email.

3. If I do turn off PayPal the SQL event does fire.

4. I don't see anything when I add debug= true....I just see the paypal screen asking me to login but all of my form info is populated within paypal so I think that part is working.

5.  I don't see any Debug Info events under Admin>Event Viewer.

 Thanks,

Troy

 
Troy
Posts:56
river guide
river guide
08/06/2008 10:39 AM  
Everything is working perfectly now thanks to Candace and Chad!

FYI...verify that you have friendly url's enabled if you feel you have tried everything and your completion events are not working!

Host>Host Settings>Advanced Settings>Friendly URL Settings....make sure that the "Use Friendly Url's" checkbox is checked!

Here are my current settings:
Enable Payement Gateway = Yes
Payment Gateway = PayPal
Test Mode = Not checked
PayPal Login = my test account email
PayPal Purchase Type = Purchase
PayPal URL = sandbox.PayPal.com(test)
Additional Parameters =
&item_name=$(TesttId)&amount=$(TestFee)¤cy_code=USD&quantity=1&no_shipping=1
Form Completion Events = EvtInsertFormTestData
PayPal Payment Status = Completed (Standard)
Fanny
Posts:1
new to the springs
new to the springs
11/18/2008 8:56 PM  
Hi Troy,

I've tried to follow your steps but completion event still not working. 'Use Friendly Url's' is checked as well like you mentioned. Any suggestion?
Candace
Posts:168
river guide
river guide
11/25/2008 4:16 PM  
Fanny,

Did you get this working or do you still need help? I understand from the email you sent that you were on a local host. Has this changed yet?

Candace
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Forums > Product Discussion - DotNetNuke Modules > Dynamic Forms > PayPal completion event not working


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