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  Search   |        |   Register   |   Friday, May 09, 2008   
You are here:Support  
Data Springs Support Center

 

---> Please review our Product Support Agreement before contacting support <---
 

Data Springs strives to offer premium support for our customers. There are multiple ways of accessing support that are outlined below.

 

Option 1:

 

We are proud to offer a new feature of the site, "Data Springs Product Forums". Our forums were just added to the site and we have created a forum category for each product as well as other forums for enhancement requests, user guides, and general information. Please visit our forums and post your support problem and also review other topics posted for the product you are having problems with. You can visit our product forums here.

 

Option 2:

 

Depending on where you purchased our product from you can get support directly from the web site.

  • Product support for DotNetNuke Modules can be found on Snowcovered.
  • Product support for mobile products can be found at PocketGear.

 

Option 3:

 

You can contact us directly on our web site. A Data Springs Client Services Representative will review your cases and we typically try and respond to all requests within 24 hours.

 

 

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